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Legal

Privacy Policy

Last updated 2 October 2026

This policy explains what information we collect when you use this website and our services, why we collect it, and the choices you have. Solby is business management software; the privacy of your business data is core to how we build it.

Information we collect

Information you give us — when you contact us or book a demo, we receive whatever you type into the form: your name, email address, phone number and message.

Information generated by using the site — basic technical data required to serve pages securely (such as connection and error logs). We do not run advertising trackers or third-party analytics cookies on this website.

Customer data — for Solby product users, data you and your organisation enter into the product is processed solely to provide the service to you, under your organisation's agreement with us.

How we use it

To respond to your enquiries and schedule demos you request.

To provide, secure, maintain and improve the website and the Solby service.

To send service-related messages (for example, verifying your account or notifying you about changes to the service).

We do not sell your personal information, and we do not share it with third parties for marketing purposes.

Cookies

This website uses only cookies that are strictly necessary to operate it. We do not use advertising or cross-site tracking cookies. See our Cookie Policy for details.

Retention & security

We keep personal information only for as long as needed for the purposes described here, to comply with legal obligations, or as required for the proper operation of the service. We apply appropriate technical and organisational measures to protect it.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may object to or restrict certain processing. Use the contact page and we will respond within a reasonable period.

Changes & contact

We may update this policy from time to time; the updated date above shows when it last changed. Questions about this policy can be sent through the contact page.